Plan for implementing ARM by identifying key stakeholders to participate in the program, completing appropriate training, and determining the timing of the steps in the program.

Determine and summarize workers’ experiences by utilizing Interactive Talks. Categorize these experiences by conditions of work and company policies, programs, and practices.

Create change by prioritizing workers’ experiences, developing and implementing action plans, including strategic communications to the workers about the plans and how they came about.

Sustain the process by adapting and institutionalizing the steps of the ARM program, integrating these steps within the company’s systems and day-to-day functioning.